Nick Brown
IT Technician III
Huntsville, AL
Certifications
- Comptia A+
- Comptia Network+
- Comptia Security+
- Comptia CySA+
- Certified Wireless Technical Specialist
- Networking Fundamentals MTA
- Security Fundamentals MTA
- Windows OS Fundamentals MTA
- Windows 7: Configuration MCTS
Operating Systems
- Windows 7 / 10 / 11
- Windows Server 2008 / 2016
- Raspberry Pi OS
Software
- AD Admin Center
- Motorola CPS
- Motorola Connect Plus
- Putty
- RealVNC
- Remote desktop
- SCCM
- VS Code
Hardware
- Dell / HP PCs
- Fujitsu Scanners
- Epson Scanners
- Konftel Cameras
- Kronos time clocks
Work Experience
City of Huntsville / Huntsville, AL
IT Technician III
Sept 2021 - Currrent
This is a lead position in the ITS department supporting the day-to-day operations of the city of Huntsville.
Tasks
- Lead in projects
IT Technician II
Aug 2020 - Sept 2021
This is a position in the ITS department supporting the day-to-day operations of the city of Huntsville.
Tasks
- Configure desktops and laptops
- Configure Kronos time clock software
- Install Kronos time clock hardware
- Reset passwords for users
- Run ethernet cable
- Troubleshoot Microsoft Office suite
Nissan / Decherd, TN
Systems Technician
Jan 2016 - Aug 2020
This was a position in the System Engineering Technical Support group. I was contracted through Yates Services.
Tasks
- Check Cimplicity logs
- Datalogic scanner support
- Install and configure Cisco Switches
- Install Windows updates during shutdowns
- Inventory and order supplies
- Perform SQL Queries on production databases
- Program and update Motorola radios
- Reset user passwords via Active Directory
- Setup and troubleshoot workstations
- Setup and troubleshoot Zebra and Intermec manufacturing printers
- Troubleshoot Cimplicity software
- Troubleshoot Microsoft Office suite
- Virus and Malware removal
Education
IT Specialist / TCAT / Shelbyville, TN
Jan 2013 - Dec 2014
I was in the Computer Information Technology program. I learned the fundamentals of computer repair, networking, and cyber security.